ResolveIT UK's Leading Family Mediation Case Management System
 
Legal Aid Agency Upgrades   access ResolveIT from anywhere   new ResolveIT upgrades
 
 
 
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New ResolveIT Upgrades

As part of our user led series of upgrades, ResolveIT 14 is released in the near future. As well as ensuring that it will be compliant with future contract changes it will include many exciting new features:

 

New conversion reporting that will satisfy LAA, MoJ and NFM requirements
 

An area for managing complaints
 

Installment and part paid bill facility
 
New private case reporting along the lines of monthly LAA reporting forms
 
Write, text or email directly from the appointments area as soon as an appointment is recorded
Instant checking when assessments and case closing procedures are recorded that list any audit data that has not been entered
New colour coding so users are instantly made aware of client criteria like ‘difficult on the phone’, ‘bad debtor’ etc.
Many new internal management reports that can be produced as a printable list, MS word, or as an Excel spreadsheet
‘My Workspace’. A new area that has a wealth of information including ‘my reminders’, ‘my cases to return to’, ‘my messages’, ‘my last 100 cases visited’, ‘my open cases’ and instant views of forthcoming appointments and key dates